About RL London

The team behind
every quiet arrival

A London chauffeur and concierge company built for people who value discretion, punctuality and a single point of contact — not a dispatch queue.

 

Our story

A private service,
not a booking platform.

RL London began with a simple observation: the cars in this city were rarely the problem. The problem was everything around them — the app that reassigns your driver ten minutes before pick-up, the price that moves after you land, the call centre that has never heard your name.

So we built the opposite. One team, one number, one standard. Every journey is quoted by a person, confirmed in writing and driven by a chauffeur who works for us — never sub-contracted, never a stranger. The result is a service that feels less like transport and more like having a driver of your own, available whenever you need one.

Today RL London looks after executives, private clients, families and international visitors across London and the wider UK — with a concierge desk and private jet charter managed under the same booking, by the same people.

24/7

Every day of the year

1 hr

Typical reply time

5

London airports covered

100%

Fixed all-inclusive quotes

What we stand for

Four things we refuse to compromise on

They are the reason clients stay with us — and the reason we turn work away when we cannot deliver to this standard.

01

Absolute discretion

Our chauffeurs are present when needed and invisible when not. Conversations, itineraries and guest lists never leave the car. For sensitive travel, NDAs are signed as standard.

02

Punctual, always

Your chauffeur arrives before you do. Flights are tracked live, delays and early landings are absorbed at no extra charge, and routes are planned around London, not through it.

03

One point of contact

No call centres and no ticket numbers. The same small team handles every request, remembers your preferences between journeys and answers on the number you already have.

04

Fixed, honest pricing

One all-inclusive price agreed before you travel — VAT, ULEZ, congestion charge, parking and waiting time included. No meters, no surge pricing, no surprises afterwards.

Our journey

How the service grew.

From a single executive saloon to a full chauffeur, concierge and private aviation desk — built one client relationship at a time.

The beginning

One car, a handful of clients

RL London started with a single executive saloon and a promise: the same chauffeur, on time, at a price agreed in advance. Word of mouth did the rest.

Airports

Meet & greet at every terminal

Live flight tracking and nameboard greeting were added across Heathrow, Gatwick, Luton, Stansted and London City — with free waiting time built in rather than charged for.

Concierge

Beyond the car

Clients kept asking for the table, the suite and the tickets. The concierge desk opened to handle hotel bookings, restaurant and members' club reservations across Mayfair, Knightsbridge, Belgravia and the West End.

Private aviation

One number for the whole journey

Car, hotel, table and aircraft are managed under one booking, by one team, 24 hours a day — across London, nationwide UK and internationally on request.

“Luxury is not the car. It is never having to think about the journey.”

RL London Chauffeur & Concierge

The people

Who you are actually dealing with

Three roles, one team — and the same faces on your next booking.

Our chauffeurs

Fully licensed private hire drivers, DBS checked, professionally dressed and trained in etiquette, discretion and defensive driving. They know London’s routes, hotels and terminals by memory — and they work for us directly.

The concierge desk

The people who find the suite when the hotel says it is full and the table when the restaurant says it is not taking bookings. Reservations, tickets, itineraries and short-notice requests across London.

Operations & aviation

Quotes, flight tracking, vehicle preparation and jet charter — coordinated behind the scenes so that on the day there is nothing for you to manage and nobody new to brief.

Our standards

Licensed, insured and never sub-contracted.

Every element of the service is ours to answer for — which is why we do not pass work to third-party operators.

01

Licensed private hire operator, fully comprehensively insured for every journey.

02

Vehicles maintained to manufacturer schedule, valeted before each client.

03

Chauffeurs DBS checked, background verified and directly employed.

04

Live flight tracking and free waiting time on every airport collection.

05

Client details held in confidence and never shared with third parties.

Who we look after

Different journeys,
the same standard

Executives & business

Roadshows, board meetings and full days at disposal, with a chauffeur who waits between appointments and adapts to a moving schedule.

International visitors

Airport meet & greet, a car for the length of the stay and a concierge desk that knows which doors open at short notice.

Private & family clients

School runs, weekends away, hospital and event travel — with the same trusted chauffeurs and child seats fitted on request.

Events & occasions

Weddings, premieres, Ascot and private dinners — arrivals timed to the minute and vehicles matched to the occasion.

Get in touch

At your service, around the clock

Tell us about the journey and a member of our team will reply personally with availability and a fixed price.

Speak to us

One number for the car, the reservation and the aircraft.

Telephone

+44 7704 900006

WhatsApp

+447704900006

Hours

24 hours, 365 days a year

Where we operate

Based in London, travelling nationwide and beyond.

London

Greater London & the City

Airports

LHR · LGW · LTN · STN · LCY

Private terminals

FAB · BQH · NHT

London City

LCY · private jet centre

Nationwide

UK long distance on request

Ready when you are

Let us take care of the journey.

Send us your details and we will come back with availability and a fixed price — usually within the hour.